Introduction to
Relationship Selling

This course is appropriate for all personnel involved in sales activities in a retail banking environement. It introduces learners to the relationship selling process, and the skills and techniques that support a client needs-focused sales approach. It provides an overview of each step in the relationship selling process as well as the steps tp prepare for the sale and to conduct an effective sales interaction with clients.

To sample this course,
follow the instructions
in the demo screen to
the right.